CANCELLATION & REFUNDS
Cancel online, without a phone call
Last updated: 24 August 2026
Monthly subscription
UK-wide Radar is a rolling monthly subscription. Stripe charges the displayed monthly price when you subscribe and on the same billing date each month until you cancel.
How to cancel
Open the member area, choose Manage subscription, then select Cancel subscription in Stripe. You may also request help by emailing hello@bincleanradar.co.uk from the address used for checkout.
When cancellation takes effect
Cancellation normally stops the next renewal. Your paid access and paid alerts remain available until the end of the billing period you have already paid for. There is no cancellation fee.
Refunds
Because access is supplied immediately and the service is sold for business use, payments are normally non-refundable once a billing period has started. We will review refund requests involving a duplicate charge, billing error, material service failure or another circumstance where a refund is required by law. Approved refunds are returned to the original payment method.
If you are legally a consumer
The service is designed for business use. If you subscribed mainly for purposes outside your trade or profession, mandatory consumer cancellation or refund rights may apply and are not restricted by this policy. Contact us promptly so we can assess the request correctly.
Failed payments and access
If a renewal payment fails, member access may be paused while Stripe retries the payment or while you update your payment method. Access is restored automatically when Stripe confirms an active paid subscription.
Contact
Email hello@bincleanradar.co.uk with your checkout email address and a short explanation. Do not send card details by email.