SOCIAL VALUE

Make social value specific, local and measurable.

Cleaning SMEs can offer meaningful social value, but commitments should match the contract, local need and the capacity of the business.

Choose commitments you can deliver

Examples may involve local recruitment, accredited training, employment support, reduced chemical use, lower-emission routing or community engagement. The tender's stated model and priorities control what is relevant.

Add ownership and measurement

State who is responsible, when delivery starts, the baseline, target, evidence source and reporting frequency.

Do not overpromise

Unsupported financial proxy values and vague national initiatives can weaken credibility. Commit only to outcomes the business can resource and verify.

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